Dubai RTA Expands ‘Bus on Demand’ Service to Four New Areas

The Roads and Transport Authority (RTA) in Dubai has officially expanded its “Bus on Demand” service to four additional neighborhoods. Residents in Al Qusais, Jumeirah Village Circle (JVC), Al Warqaa, and Dubai Investment Park (DIP) can now access this flexible, app-based transit solution.

This move is part of Dubai’s broader strategy to enhance “first and last-mile” connectivity. By linking residential areas directly to major public transport hubs, the RTA aims to make daily commuting more sustainable and efficient for everyone.

Key Highlights

Service added to Al Qusais, JVC, Al Warqaa, and Dubai Investment Park. Rapid Growth: Passenger numbers soared by 136% in 2025, reaching nearly 1 million riders. Fleet Size: A total of 49 buses now serve 17 distinct zones across the city. Easy Access: Bookings are managed entirely through the “Dubai Bus on Demand” smart app.

• New Locations: Service added to Al Qusais, JVC, Al Warqaa, and Dubai Investment Park.
• Rapid Growth: Passenger numbers soared by 136% in 2025, reaching nearly 1 million riders.
• Fleet Size: A total of 49 buses now serve 17 distinct zones across the city.
• Easy Access: Bookings are managed entirely through the “Dubai Bus on Demand” smart app.

Meeting the Growing Demand for Flexible Travel

The expansion comes on the heels of record-breaking performance data. In 2025, the service recorded 984,929 passengers, a massive leap from the 417,315 riders seen in 2024.

This growth indicates a high level of public trust in the RTA’s smart transportation systems. To keep up with this popularity and the city’s rising population, the fleet has been scaled to 49 buses.

A Growing Network Across Dubai

With the addition of these four new zones, the Bus on Demand service now covers a total of 17 areas. The network already includes established hubs such as:

• Al Barsha, Barsha Heights, and Dubai Internet City.
• Al Nahda, Al Qusais, and Al Khail Gate.
• Dubai Silicon Oasis and Academic City.
• Business Bay, Downtown, and DIFC.
• Oud Metha, Al Karama, Al Mankhool, and Al Rigga.

How the Smart Service Works

The system uses an innovative operational model designed for convenience. Instead of following a fixed schedule like traditional buses, these vehicles respond to real-time requests.

Commuters use the Dubai Bus on Demand app to set their pickup and drop-off points. The app then calculates the most efficient route to get the passenger to their destination or the nearest metro station in a short amount of time.

Frequently Asked Questions

How do I book a ride on the Dubai Bus on Demand?

You can book your seat by downloading the “Dubai Bus on Demand” app. Simply enter your starting point and destination to see available buses nearby.

Is this service available throughout the entire city?

The service currently operates in 17 specific zones, including the newly added areas of Al Qusais, JVC, Al Warqaa, and Dubai Investment Park.

Why is the RTA expanding this specific service?

The RTA is focusing on “first and last-mile” solutions. This helps commuters travel the short distances between their homes and major public transport stations more easily.