UAE Launches AI System “Eye” for Work Permit Processing
The UAE has taken a significant step towards modernizing its work permit processing with the introduction of an innovative AI system named “Eye.” Launched at GITEX Global 2025, this system aims to streamline administrative tasks and improve the efficiency of document verification.
Features of the “Eye” System
The “Eye” system is designed to automate the handling of work permit applications, significantly reducing the need for human oversight. It utilizes artificial intelligence to verify critical documents, including personal photos, passports, and academic certificates. This automation not only enhances accuracy but also minimizes the potential for human error, ensuring that the verification process is both swift and reliable.
Benefits of Digital Transformation
Rashid Hassan Al Saadi, the Acting Assistant Undersecretary for Labour Market Services at the Ministry of Human Resources and Emiratisation (MoHRE), emphasized that the launch of the “Eye” system marks a pivotal advancement in the Ministry’s digital transformation efforts. He stated that this initiative reflects the UAE’s commitment to integrating advanced technologies into government services, ultimately enhancing customer experiences and operational efficiency.
In addition to the “Eye” system, MoHRE is presenting several other digital initiatives at GITEX 2025. These include the Work Bundle, Ask Data, Forecasting Future Jobs and Skills, Smart Safety Tracker, and the MoHRE smart application. Collectively, these projects align with the UAE Government’s vision for AI leadership and aim to create a more flexible and efficient work environment.
FAQs
What is the purpose of the “Eye” system?
The “Eye” system is designed to automate the verification of essential documents for work permit applications, enhancing accuracy and reducing human error.
How does the system improve efficiency?
By automating the application handling process, the “Eye” system minimizes the need for human intervention, thereby speeding up transaction completion and improving overall service delivery.
What other initiatives is MoHRE showcasing?
Alongside “Eye,” MoHRE is showcasing several digital initiatives, including the Work Bundle, Smart Safety Tracker, and tools for forecasting future jobs and skills, all aimed at enhancing government services.
Conclusion
The introduction of the “Eye” system represents a significant advancement in the UAE’s approach to work permit processing. By leveraging AI technology, the Ministry of Human Resources and Emiratisation aims to enhance service efficiency and accuracy. As these digital initiatives continue to evolve, they promise to further streamline administrative procedures and improve the overall experience for users.
The launch of the “Eye” system is part of a broader trend in the UAE towards digitization and the integration of artificial intelligence across various sectors. The UAE government has been actively investing in technology to enhance public services, aiming to position the country as a leader in innovation and smart governance. This initiative aligns with the UAE’s National Strategy for Artificial Intelligence, which seeks to harness AI to improve the quality of life for residents and visitors alike.
The Ministry of Human Resources and Emiratisation has been at the forefront of these efforts, recognizing the importance of adapting to the rapidly changing labor market. By implementing AI-driven solutions like the “Eye” system, the ministry not only aims to expedite the processing of work permits but also to ensure compliance with regulatory standards. The automation of document verification is expected to alleviate the administrative burden on staff, allowing them to focus on more complex tasks that require human judgment and expertise.
As the UAE continues to embrace digital transformation, the implications extend beyond just efficiency gains. The introduction of such technologies is likely to foster a more competitive labor market by attracting skilled professionals who seek a streamlined and transparent application process. Furthermore, the emphasis on AI and digital tools reflects the UAE’s commitment to creating a knowledge-based economy, which is essential for sustainable growth in the face of global economic challenges. The ongoing development of these initiatives will be closely monitored, as they have the potential to set benchmarks for other countries seeking to modernize their governmental processes.
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