Dubai Police Launches 12 AI Innovations at Gitex 2025
New smart systems, digital platforms, and robotic technology streamline public services
Dubai: Dubai Police concluded its successful participation at GITEX Global 2025, held at the Dubai World Trade Centre, by unveiling 12 new innovations powered by artificial intelligence and advanced technologies.
The latest solutions — including smart systems, digital platforms, interactive services, and intelligent robots — are designed to boost operational efficiency, enhance community safety, and make police services more accessible to the public.
A highlight of the showcase was the Robotic Process Automation (RPA) system — a software technology that deploys programmed robots to perform repetitive digital tasks such as data entry, report generation, and transaction processing.
Operating 24/7, these bots replicate human interaction with digital systems, improving accuracy, speed, and productivity while reducing human error. The system allows police employees to focus on more strategic, high-value responsibilities.
Dubai Police also highlighted its award-winning Smart Police Stations (SPS) — a pioneering model of digital transformation in policing.
The SPS allows the public to access over 40 key services at any time, without human intervention. Citizens can file reports, pay fines, request certificates, report minor accidents, or share feedback. The stations also offer dedicated services for people of determination.
Another attraction was the Dubai Police eSports Tournament, held several times a year to engage young gamers. The initiative raises awareness about cyberbullying, online fraud, and responsible gaming habits that support mental and social well-being.
Visitors also learned about the upcoming UAE SWAT Challenge, set for 7–11 February 2026, which will see elite tactical and rapid response teams from around the world compete in high-intensity scenarios to test operational readiness and share best practices.
The Dubai Police Smart App, available in seven languages, continues to be a vital digital tool for residents and visitors. It enables users to report accidents, access emergency SOS services, locate police stations, and request protection for women and children — all in just a few taps.
The newly redesigned Dubai Police website also made its debut, featuring an intuitive interface, secure payment options, and “Amina”, an AI-powered virtual assistant that guides users through online services.
One of the standout technologies at the event was the Drone Box System, which supports rapid response operations by dispatching drones to emergency sites and transmitting real-time data to the Command and Control Centre, reducing response times in both criminal and traffic cases.
The new eCrime Hub platform also drew attention, offering an interactive space to educate the public on cybersecurity and online safety. Available in Arabic and English, it provides tips, videos, and guides to help users avoid phishing scams, recognise fake links, and report cybercrimes easily.
Through these innovations, Dubai Police reaffirmed its global leadership in smart policing, combining technology, service excellence, and public engagement to create a safer and more connected community.
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The introduction of these AI innovations aligns with Dubai’s broader strategy to enhance public services through technology, reflecting the emirate’s commitment to becoming a global leader in smart city initiatives. By integrating advanced technologies into law enforcement, Dubai Police aims to not only improve operational efficiency but also foster greater trust and collaboration with the community. The emphasis on user-friendly digital platforms demonstrates a proactive approach to meet the evolving needs of citizens in an increasingly digital world.
Furthermore, the focus on community engagement through initiatives like the eSports Tournament highlights the importance of addressing contemporary issues such as cyberbullying and online safety. By leveraging popular culture and technology, Dubai Police seeks to connect with younger demographics, encouraging responsible online behavior while promoting awareness of potential risks. This multifaceted approach not only enhances public safety but also cultivates a culture of vigilance and responsibility among residents.
As Dubai continues to invest in innovative policing methods, the integration of AI and robotics is expected to evolve further, potentially setting benchmarks for law enforcement agencies worldwide. The ongoing development of smart solutions reflects a commitment to adapting to future challenges, ensuring that public safety measures remain effective and relevant in a rapidly changing technological landscape.
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