152 New Business Service Centres Open in the UAE
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152 New Business Service Centres Open in the UAE

The Ministry of Human Resources and Emiratization (MoHRE) has recently announced the establishment of 152 accredited business service centres throughout the UAE. This initiative aims to enhance access to essential services for both individuals and businesses, ensuring a streamlined process for various labor-related transactions.

Overview of Accredited Centres

The updated list of accredited centres, released last Thursday, includes a diverse distribution across the UAE. Abu Dhabi leads with 50 centres, comprising 41 in Abu Dhabi City, 8 in Al Ain, and 1 in the Al Dhafra Region. Dubai follows closely with 73 centres, while Sharjah has 8 centres—7 located in Sharjah City and 1 in Kalba. Other emirates include Ajman with 6 centres, Umm Al Quwain with 2, Ras Al Khaimah with 7, and Fujairah with 6.

The complete list, which details each centre’s name, location, and contact information, is available on MoHRE’s official website.

Role of Business Service Centres

These centres, operating under the private sector, are crucial for facilitating access to select MoHRE services. Authorized personnel at these centres can apply for and manage services on behalf of clients, whether they are individuals or companies. This setup not only simplifies the process but also enhances the efficiency of service delivery.

New Regulations and Penalties

In conjunction with the launch of these centres, MoHRE has introduced Ministerial Resolution No. (0702) of 2025. This resolution outlines the responsibilities and legal obligations of business service centres and their employees. It aims to improve governance and ensure compliance with MoHRE’s standards for efficiency, transparency, and integrity.

Key Requirements

Under the new regulations, business service centres must conduct thorough background checks on employees before granting them access to MoHRE’s systems. Additionally, they are required to safeguard the confidentiality and security of client data and documents.

Violations and Consequences

The resolution specifies various violations that could lead to administrative or legal actions against a centre. These include:

– Operating beyond authorized activities. – Hiring individuals without valid work permits. – Failing to provide actual employment for sponsored workers. – Engaging in human trafficking. – Submitting false information to the ministry. – Participating in fake Emiratisation practices.

Penalties for these violations can include suspensions of system access for three to six months, depending on the severity of the offense. Misuse of system privileges by employees can also lead to serious repercussions, including potential legal action.

Services Offered

MoHRE’s accredited business service centres, also referred to as Business Service Centres, provide a wide array of services. These include domestic worker services, employment facilitation, and various labor-related transactions. The ministry supports these centres through robust digital systems and quality standards to ensure high-quality service delivery.

One of MoHRE’s innovative initiatives is “Tawseel,” a mobile service vehicle equipped with facilities similar to those found in licensed centres. This service is particularly beneficial for senior citizens, pregnant women, and individuals with disabilities, allowing them to complete transactions conveniently.

FAQs

What services can I access at the accredited business service centres?

Clients can access a variety of services, including domestic worker services, employment facilitation, and other labor-related transactions.

How can I find the nearest accredited business service centre?

The complete list of accredited centres, including their locations and contact details, is available on the MoHRE official website.

What should I do if I suspect a violation at a business service centre?

If you suspect any violations, you can report your concerns directly to MoHRE through their official channels for further investigation.

Conclusion

The establishment of 152 accredited business service centres across the UAE marks a significant step towards improving access to essential services for individuals and businesses alike. With new regulations in place to ensure compliance and integrity, these centres are poised to enhance the overall efficiency of service delivery in the region. For further information or to access services, clients are encouraged to visit the MoHRE website or contact their nearest accredited centre.

The establishment of these business service centres aligns with the UAE’s broader strategy to enhance the business environment and promote economic growth. By decentralizing access to essential services, the government aims to reduce the burden on individuals and businesses, allowing for more efficient handling of labor-related matters. This initiative is part of a larger effort to modernize public services and improve the overall experience for users.

Furthermore, the introduction of stringent regulations and penalties underscores the UAE’s commitment to maintaining high standards within the labor market. By ensuring that business service centres operate within a framework of accountability, the Ministry of Human Resources and Emiratization seeks to protect the rights of both workers and employers. This regulatory approach is expected to foster a more transparent and trustworthy environment for all stakeholders involved in the labor market.

Also Read:

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